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58 minutes ago
I decided to visit the Toomey show room in Basildon and was impressed by the professionalism of the gentleman Mr Lukas Tamasauskas
Although the offices were in temporary accommodation due to a refurbishment, Mr Tamasauskas made sure that my wife and I were comfortable and offered us tea and coffee
I am disabled and use the Motability scheme and Mr Tamasauskas was extremely knowledgeable about the car I was interested in
He ensured I was able to access the relevant paperwork required which made things easier for me
When I went to pick up the car, Mr Tamasauskas showed my wife and I to the car and explained the many changes to the Qashqai I had previously and I was again impressed by his knowledge and the way he ensured that we both understood the many additions
I would suggest that Mr Tamasauskas is a real asset to Toomey Motor Group in Basildon and have pleasure in giving him 5 stars
Rita Cohen
Toomey Nissan Basildon
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5 hours ago
Brilliant service from Mo. Let us spend time with Vehicle without breathing down our necks. Really makes the difference!
Charlotte Steele
Toomey Vauxhall Southend
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6 hours ago
Great Customer Service experience with Steven Moros. He kept us informed all through the process of getting our car and worked with us ensure we were satisfied. Highly recommended. Thank you.
Sarah Roland
Toomey Dacia Basildon
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7 hours ago
Jessica dealt with us at Nissan Southend and I could not fault the service. Very good from start to finish and a very smooth process. We are very happy with the purchase and could not recommend her more.
Lynn Thomas
Toomey Nissan Southend
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8 hours ago
Donna MacPherson
TC Store
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9 hours ago
Thanks to Phil, H, Paul and the rest of the team! They made me feel incredibly welcome and made the process as straightforward as possible!
Bradley Bath
TC Store
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10 hours ago
Nice guy Simon, spoke to me and gave me some good advice on purchasing a Nissan.Thank you.
Steve Radley
Toomey Hyundai Southend
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19 hours ago
Vincent Ondercin
Toomey Vauxhall Basildon
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1 day ago
We had the pleasure of meeting Steve Thomas when we went in to the Basildon branch of Peugeot. He immediately asked if we needed any help and was able to answer any questions that we had. He understood our requirements and was able to find the best car for us at the best price. He wasn’t at all pushy and was a pleasure to deal with. Would absolutely recommend him to anyone looking for a new car.
Paul Meech
Toomey Peugeot Basildon
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1 day ago
Great salesman
Ray Surridge
Toomey Renault Basildon
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1 day ago
Great experience buying our new Nissan Qashqai. Tony Hopkins was our salesman and he made the whole process straightforward. We enjoyed taking the car for a test drive and did feel pressured to commit to buying.
Imogen Russo
Toomey Nissan Basildon
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1 day ago
Great customer service at Toomey Renault Basildon. Would highly recommend Dave Reed. Found him very helpful from the moment my husband and I stepped into the showroom. He explained every detail required, and made us feel at ease, with no pressure put upon us. Many thanks to Dave, we are looking forward to our new vehicle.
Gill Whitehead
Toomey Renault Basildon
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1 day ago
Thankyou all at the Bodyshop,my car is back to its best after my wife had redesigned the quarter.
Ryan and all many thanks.
Very helpful and great attention to detail.
Jason Singleton
Toomey Body Shop
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1 day ago
Tony Hopkins - approached us while looking at a Qashqai outside, very friendly and informative, best thing about experience is that we didn’t feel pushed into a sale it was all very relaxed. Very happy with our experience
Sam Kruger
Toomey Nissan Basildon
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1 day ago
Had a great experience today with Tony Hopkins, sorted us a great deal.
Rhys Elmer
Toomey Nissan Basildon
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1 day ago
Jane was so helpful when i was looking
at buying a car. Everything fully explained and demonstrated. Nothing was too much trouble. I would recommend Jane to anyone looking at buying a car.
Denise Killworth
Toomey MG Basildon
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1 day ago
Just bought a Renault Captur. Joe was great , very helpful, polite and made the experience of buying my new car easy and stress free. Great communication throughout and also stayed late so I could pick up my new car after work. Outstanding service .
Sam
Toomey Renault Basildon
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2 days ago
Hyundai absolutely useless had my car 9 weeks ,had one phone call,. have got warranty but won't fix turbo the car was 25,000 pounds had the car 1 year what a joke they are
Daisy Smith
Toomey Hyundai Southend
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2 days ago
Had my new car sold to me by Billy. He has been efficient throughout the entire purchase process and has made it very easy for us to purchase the car. He was always there to answer all of my questions and was of great help.
Amaan Ali Perwaz
Toomey Peugeot Southend
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2 days ago
Excellent customer service.
Michael Plant
Toomey Nissan Basildon
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2 days ago
Glyndon sold us a Mokka, he provided great service and was really helpful. Would recommend buying from here, he made the process really easy! Thanks Glydon!
George Walker
Toomey Vauxhall Southend
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2 days ago
My wife and I had excellent service from the team at Renault Basildon and withJoeGaurav Kumar who was great helping us when buying our Clio. Highly recommend.
G. Chapman
Toomey Renault Basildon
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2 days ago
Jamie was most helpful and explained everything regarding the repairs carried out on my vehicle.
trevor cody
Toomey Hyundai Southend
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2 days ago
First class service as always…the staff are extremely friendly & helpful especially Jamie who dealt with my car today so Thank you :)
Nikki Harris
Toomey Hyundai Southend
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2 days ago
Had a brilliant experience at Toomey this afternoon, all of the staff were extremely helpful and knowledgeable. Our advisor Francis at MG was super friendly and helped made our experience very easy and pleasant.
Caroline McBride
Toomey MG Basildon
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2 days ago
Steve was very helpful, answered all our questions. We have now ordered our car, and can't wait to get itThank you for your help today.
Catherine Eve
Toomey Peugeot Basildon
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2 days ago
Aaron was attentive friendly, helpful, patient, informative and not patronising. Exceeded my expectations. Made the whole process easy
Debbie Knight
Toomey Peugeot Basildon
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2 days ago
The issue was a faulty part in the heating system of the car.
I asked for the issue to be rectified under warranty in November 2023. I was told I would get a call when the part would be available in about 3 weeks.
I was then never contacted by the service department to let me know whether they had the part and to make a booking for the repair, and i subsequently left many calls and emails requesting an update, but was unable to speak to or get through to anyone at the dealership until March 2024. I called and messaged once a week.
The fault was finally repaired in April 2024. 5 months is an unacceptable long time between requesting a repair under warranty and it being carried out. I am very unlikely to buy further cars from this Dacia dealership as the communication from their service department is woefully inadequate. On a previous visit, I left the car with the dealer for the day so they could repair one of the windows that was not opening, again under warranty. On returning to collect the vehicle, they had not yet repaired it despite having it in their possession for the entire day.
I am looking forward to when I can give the car back, even though I like my Dacia Duster - but just because the service dept and general aftercare at my local dealership has been pretty naff!
Matthew Lowrie
Toomey Dacia Basildon
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2 days ago
Thrilled with my experience of TC Store Brentwood. Phil was patient, explained everything clearly, and not at all pushy. We had a really quick turnaround from decision to collecting the car and were regularly kept up-to-date.
Emily Walker
TC Store
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2 days ago
Jampy Tsasa-Ngoma
Toomey Peugeot Southend
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